Product updates

What's new at Rent Logger

We aim to ship updates every week to make Rent Logger better for landlords, staff, and tenants. Here's what's new.

New features

New & improved

  • Bills & Services is now on each property, so landlords and staff can record council tax, broadband, TV licences, and other services in one place. Each bill keeps the supplier and package details, contact information, documents, and an end-date reminder that can alert the manager and staff with access to that portfolio by bell and email. When the landlord is responsible and payment tracking is on, the tile shows the next payment and the same schedule appears on the calendar under Payment due, repeating until the end date or continuing when no end date is set. Agreed broadband price changes update the amount from the chosen payment onward. Bills can be renewed or archived, and an archived bill can be deleted along with its documents.
  • Rent accounts can now be set up from a scanned rent statement. Upload a PDF or photo of a previous agent's or landlord's statement, and Rent Logger reads the rows, checks the statement's own arithmetic and compares it with the invoices and payments you already have. You review every row beside the original page, resolve any gaps or differences, then either attach it as evidence or import the history so the opening balance and past activity come straight from the statement. You can also choose to scan a statement when adding a historical tenancy.
  • Approving an agent statement now updates the tenancy's rent account. When the statement shows rent received from the tenant, approval records the receipt and allocates it to the oldest rent due, so you no longer enter agent collections by hand. The review screen shows what will be recorded, the date used and where the money goes before you approve. If you already entered the payment with the agent's reference, it is matched rather than added twice. If something is unclear, such as a missing collection date, you are asked before anything is saved. Reopening, correcting or voiding a statement updates the account from that date without changing earlier balances.
  • When a scanned statement has no rent period, the review screen now asks for one before you can continue. The two date fields sit in a box. Under them is a dropdown of that tenancy's rent periods, from the tenancy start date through the current period and the next one. Typing the dates turns the dropdown off. Choosing a period fills both dates and turns the date fields off. Clear turns both back…
  • Required fields on the review page now show a red asterisk, and the rent-period box is easier to use. Agreement, statement date, period start, and period end are the fields you must fill before confirming. Each one is marked. If one is missing, the message names that field. If more than one is missing, it names each of them. Selecting an agreement is still checked on its own.
  • Loans & Mortgages — now complete with full Xero alignment and posting Our Loans & Mortgages section is now feature complete, giving you the tools to manage business loans and property mortgages from initial setup through to ongoing repayments. Guided setup: Each loan includes a built-in setup helper to walk you through what’s needed. AI document scanning: Extract loan details from your documents and build a payment schedule, ready for your review. Monthly payment reminders: Review and confirm each payment’s Xero posting when prompted. Flexible repayments: Record interest, capital repayments and optional capital overpayments, with the payment schedule adjusting accordingly. Existing Xero mortgages supported: Keep using an existing Xero account or transfer the balance to dedicated or shared accounts to suit your bookkeeping. This has been a substantial piece of work, with a focus on making the system robust and flexible while keeping everyday use intuitive. We’re pleased to make it fully available and look forward to hearing your feedback.
Bug fixes

Bug fixes

  • Key holder events were not being picked up fully in the property timeline. This has now been fixed and all future check in/check out will be recorded as timeline events.
  • Loan and mortgage alerts now use the same bell and email list as the other warnings, and the dated ones also appear on the calendar. Bell and email (category Loans & mortgages, under Finance). A warning is the amber row. A critical alert is the red row. Email still follows the existing Alerts and Warnings toggles.

New features

New & improved

  • If a security deposit refund was raised by mistake, reverse it from the unpaid refund or the archived deposit. Rent Logger voids the credit note and any retained journal in Xero, then puts the deposit back to Held so you can start a new refund or withhold.
  • Each HMO now shows as a single tile on the properties list, with the block name on the border and a View button next to every room. On the property page, the rooms appear in a row under the main photo, with each room's name, status, and its own photo. Tenants see that room photo on their application, portal, and data check. If a room has no photo, they see the building or Street View image from the primary room, which is the only room that can change it.
  • When you publish a privacy notice, Rent Logger compares it with the previous version and drafts a short summary of what has changed, for you to check and edit. A first notice is summarised on its own, as the first significant privacy notice. The scan marks whether the update introduces a new purpose for using personal data, another significant change such as data sharing, retention or an overseas transfer, or only minor wording. You then decide if notification is required. Tenants with an active tenancy stay flagged until the current notice is sent, they acknowledge it, or you record that it was already provided outside Rent Logger, including by an agent. Sending emails the version, date and summary in one message. Manual provision stores who supplied the notice and when, without emailing the tenant or counting as their acknowledgement. After seven days the same link still opens that version to read, and acknowledging receipt stays separate from contact preferences.
  • Each portfolio can now turn holding deposit terms on or off. When they are off, the terms editor is locked, missing-terms reminders stop, and new tenancy applications must use a nil holding deposit. Nil deposits are still allowed. When terms are on, a current published version is still required before a holding deposit can be collected.
  • The agent statement scanner now checks how you coded the same deduction last time before it asks the AI. It looks at the latest saved statement for that property and agent first, then at other properties for the same agent. When the description matches exactly, it reuses that account, including a choice you corrected by hand, and the review screen notes that it is the same account as the last statement. VAT lines and blank descriptions are not remembered. If that account is no longer allowed for statements, the scanner ignores it and chooses again.
  • Utilities and Meters is now available on each property. You can record gas, electricity, and water supplies, add and replace meters, and keep meter readings, including opening and closing reads when a meter is changed.
  • On the agent statement Xero posting preview, you can now check whether the bank transaction has been reconciled in Xero. The check appears after the statement is posted. If the Spend Money or Receive Money transaction is reconciled, the statement is marked paid. If that payment was reconciled and later removed, the statement returns to awaiting payment. A summary shows what Xero reported and whether the status changed.
Bug fixes

Bug fixes

  • A paid holding deposit was described as applied to the first rent invoice, but the credit never reached Xero. It is now raised as a credit note on the holding deposit account and allocated to that invoice, including when the rent is split between tenants.

New features

New & improved

  • Insurance policies are now a first-class part of Rent Logger. Landlords and staff can store buildings cover for individual properties or whole blocks, upload schedule documents (including AI-assisted import), renew and archive expired policies, and see clear current vs historical views on the Insurance page and each property’s Insurance tab. You’ll get bell and daily email alerts when a policy is within 30 days of expiry or has already expired, and cover start and expiry dates appear on the Calendar so upcoming renewals are easy to spot.
  • Invoice generation is no longer limited to monthly only. You can now choose other billing frequencies when setting up invoices, so rent and related charges can follow the schedule that matches your tenancy instead of being forced into a monthly cycle.
  • Maintenance jobs can now include an optional pre-inspection visit before the main repair work. When you assign a contractor, you can choose Pre-Inspection or Work; each stage has its own booking path. Auto Book works for both stages—tenants get a separate invite for the pre-inspection visit and another for the work visit when you are ready. In the contractor portal, the same progress steps apply with clear pre-inspection labelling; completing pre-inspection moves the job to the work stage and resets booking so the contractor can Auto Book or manually book the repair visit. Interim inspections and certificate renewals stay on a single work visit (no pre-inspection stage).
  • The maintenance Active requests table now shows Progress and next step side by side (stage, sub-status, and guided actions). Assign To opens contractor or in-house staff in one dialog. Overdue visit dates show a clear update reminder; job overview and notifications distinguish pre-inspection complete from work ready to sign off.

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