Rent Logger

Help

Email notification settings

Email notification settings control the morning digest of bell alerts. They do not turn off every email Rent Logger can send. Immediate emails, such as a contractor returning a job, still go out on their own.

1. Open the settings

This page is for manager and staff accounts. The subtitle is Email digest preferences.

In the app

  1. Your photo
  2. Notification Settings
  1. Your photo
  2. Account Information
  3. Notification Settings

2. Email digests

Digests are sent between 06:00 and 07:00 UK time. Enable email digests is the master switch for that summary.

  • When the switch is off, the sections below are greyed out and no digest is sent.
  • The digest is a summary of open bell alerts you can see. It is not a copy of every email in the product.

3. Include in digest

Choose which kinds of open alert go into the email. If digests are on, at least one type must stay on.

  • Urgent — overdue and expired items that need action now.
  • Warnings — upcoming deadlines, and maintenance jobs returned for you to review and close.
  • Maintenance completion due dates — open maintenance tasks due within 7 days or already overdue.

4. Frequency

Choose how often the digest is sent.

  • Daily — every morning.
  • Weekly — Monday mornings.
  • Staff only receive items they can already see on the bell: their portfolios and sections, and alerts that are unassigned or assigned to them.

How the header bell counts and clears alerts is in The notification bell.